Free Help for Water Well Owners

Welcome to the wellcare® Hotline!  If you have questions about your water well or need help, call our toll free wellcare® Hotline at 888-395-1033 Monday-Friday from 10 a.m. to 5 p.m. ET.  Our wellcare® experts can provide you with information on:

  • Water well care and maintenance
  • Water testing
  • Water quality
  • Septic systems
  • Identifying possible contaminants
  • Avoiding seasonal water problems
  • Learning well care basics
  • Understanding well mechanics
  • Well components
  • Water conservation
  • Well construction codes and other regulations related to wells or water well systems
  • Help with finding a licensed well contractor

The wellcare® Hotline is staffed by the Water Systems Council (WSC), the only non-profit organization solely focused on private wells and small well-based drinking water systems, and supported by a grant from the U.S. Environmental Protection Agency (EPA).

You may also find the information you need about your water well by clicking on FAQs or accessing one of our many wellcare® Info Sheets on this site.

If you would prefer to contact us via email, please fill out the form below and a member of our staff will respond to your questions.  You can also use our live chat feature on this page (lower right) to get the information you need.

Please sign up online for a free membership in the wellcare® Well Owners Network to receive quarterly newsletters with tips and tools on caring for well systems, septic systems and well water as well as discounts on water test kits.  Launched in 2009, the wellcare® Well Owners Network has more than 10,000 members nationwide.

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