Welcome to the wellcare® Hotline!

Free Help for Water Well Owners

If you have questions about your water well, well water, or need help, call our toll-free wellcare® Hotline at 888-395-1033 Monday-Friday from 10 a.m. to 5 p.m. ET.

The wellcare® Hotline is staffed by the Water Systems Council (WSC), a national non-profit organization solely focused on private wells and small well-based drinking water systems serving more than 13 million households nationwide. The wellcare® Hotline is also supported by the Rural Community Assistance Partnership (RCAP) and recommended by the Environmental Protection Agency (EPA).

We can help you with information on:

Wells - Private residential wells including small shared well systems

  • Avoiding seasonal water problems
  • Learning well care basics
  • Help locating a licensed water well contractor
  • Identifying possible contaminants
  • Understanding well mechanics
  • Water conservation
  • Water well care and maintenance
  • Well components
  • Well construction codes and other regulations related to wells or water well systems
  • Well water quality
  • Well water testing

Our friendly staff members are also happy to help with questions on:

  • Caring for a cistern
  • Springs and spring fed wells
  • Septic systems

How Can We Help?

Ask Us a Question

Ask a question and a member of our staff will respond to your questions. You can also use our live chat feature on this page (lower right) to get your questions answered.

Join the Well Owners Network

Sign up online for a free membership to the wellcare® Well Owners Network to receive quarterly newsletters with tips and tools on caring for water well systems, septic systems, and opportunities for discounts on water test kits.

Water Well Help

You may find the information you are looking for about your water well by accessing one of our many wellcare® Info Sheets or check out our FAQs.