Emergency Agencies

Protecting Your Pipes and Well System From Freezing

We are already seeing freezing temperatures throughout the nation. Yes, even the South can freeze, so this information will benefit everyone! If you are in an area that tends to reach or has ever had freezing temperatures, you should make every effort to prevent your pipes, well, and well components from freezing. When pipes freeze, the flow of water is completely blocked. Since water expands as it turns into ice, the pipes are very likely to burst. It could also ruin your well pump and other exposed well components. This can be an expensive problem to fix and a disastrous occurrence in the frigid winter months.

Make sure your pipes and well system are protected this winter. Learn more.


Emergencies and natural disasters such as floods, fires, hurricanes, tornadoes, snow and ice events, spills, and wind storms affect thousands each year. WSC has developed an interactive map with resources, videos, and information sheets to provide information quickly to private water well owners if an emergency or natural disaster has occurred on or near your property.

In the event of an emergency or natural disaster that threatens safe drinking water supplies, view our information sheets, videos, and use the interactive map below to access agencies within your state or province that can HELP.

The wellcare® Hotline can also help! Our staff members are available to answer your questions and provide you with any information you need to maintain a safe water well supply. Contact us by calling 888-395-1033, send us an email, or chat with us live.  The Hotline is available Monday-Friday from 9 a.m. until 5 p.m. ET.

To use the interactive map below, click on your state or province to view contact information for emergency management agencies, health departments, information on water well testing including certified laboratories, and lists of water well professionals for the state or province you selected. If you are a Puerto Rico resident please click here to be redirected to the emergency agencies page.

AB BC MB NB NL NT NS NU ON PE QC SK YT AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

Additional Resources

You may also consider viewing our wellcare® information sheets below on various emergency related topics: 

Emergencies & Disasters and Wells - pdf (172.3 KiB)

Disinfecting Your Well - pdf (114.7 KiB)

Disinfecting Your Well (Spanish) - pdf (245.1 KiB)

Drought and Your Well - pdf (102.3 KiB)

Managing a Flooded Well - pdf (124.7 KiB)

Wildfires and Wells - pdf (85.5 KiB)

View our PSA on Emergencies & Wells
View our Disinfecting a Well video

Additional agencies that can HELP:

2-1-1 Information & Referral
DisasterAssistance.gov
FEMA.gov
Red Cross Disaster Relief & Recovery
Salvation Army